HELP DESK:
We are going to try something new here at SMOY. Things are a little different this year, as I am teaching technology to the kids. With that said, we will have some IT-help to help accomplish all that we need to in a timely manner. Patrick Weir has graciously agreed to volunteer with us every Friday for the next few months. He is a parish member here at SMOY and loves being in a school environment. He has a wonderful background in the IT-field, and we are thankful to have his help.
If you find there is some part of technology not working for you (ie, computer, smart board, printer, email, network, internet, etc), this is what you will need to do to make sure it is taken care of:
2. A ticket will automatically be created, and you will receive a confirmation message back.
Please know that unless you have emailed your problem, it will probably not be taken care of. This new system will make sure that a problem does not get lost in the shuffle, as we now have an extra set of hands helping. This is a little more convenient for all.
Thank you!
